wangshawn@hlwsign.com
We will get back to you asap.
+8615256452807
Call or whatsapp us to get quick reply.
Visit our Alibaba.com store
wangshawn@hlwsign.com
We will get back to you asap.
+8615256452807
Call or whatsapp us to get quick reply.
Visit our Alibaba.com store
Our office and factory address is in Guangzhou, South of China, very near from Shenzhen and Hong Kong.
Three things are necessary for us to give you a quote:
1. Drawing or picture of your sign (ideally a vector drawing such as eps. cdr. dwg. etc).
2. The size of your sign.
3. The light effect (front lit, side lit, back lit or a combination of those?) Or you can choose the type from our catalog.
We will send you a quotation within 24 hours after having those information.
If you are unsure of your project specifications , get in touch with us and we will be happy to discuss the details with you!
Depending on the type and quantity of ordered signs, we generally need about 7 business days to complete the production.
We use the DHL door to door delivery service by default, which need about 3-5 days for the delivery. So the lead time would be about 12 business days.
Our signs have a 1 year warranty, so if a letter has any problems during this period we will send you a new one free of charge.
We are very cautious about accept someone as our agent.
We suggest starting with simple cooperation, having a deeper understanding between each other and then talking about becoming our agent is more feasible.
Our signs products are waterproof and weatherproof.
If you are concerned about this, please let us know the climate characteristics of your area, such as strong sunlight or heavy rain, so that we can provide targeted protection measures.
Yes, you can use the custom font for your signage. Please send us the fonts file you need.
We prefer a vector format design file with all fonts and objects converted to “curves” or “paths”, if possible.
Other file formats such as .jpg or .png are bitmap, which could not give us enough detail to know the exact cost, only could be used to know the ballpark price.
Yes, we can match according to your needs.
Yes, the photo helps us to know the surrounding and the building style better also helps us judge the best solutions for the installation.
Yes, we will take photos for the final signage and send to you for your confirmation.
And we will ship the final signage to you only after receiving your confirmation.
This cannot be done by default, as this will affect our production plan.
In special cases, after you have paid the losses, we can produce according to the new plan.
Yes, but no payment would be refund.
After the 24-hours keep lighting test, most signage issue would be found so that we can fix them.
Yes, we use the DHL door to door delivery by default, they will deliver the signage for you.
We use the DHL door to door delivery by default, also use the FedEx, UPS, and TNT etc.
Once your signage ships, we will send you the waybill number so that you can track the cargo.
It depends on the delivery company, some addition cost might be charged by them.
We are signage manufacturers in China, do not have any office out of China, so very sorry if the installation job is out of China we can’t finish it.
But we do have some business partner in USA, Canada, Australia and Europe, if you can’t find the installer, we will try to help you to find one.
We will provide:
1:1 layout template;
wiring diagram;
installation notes.
We will provide:
stud bolts & washers & nuts.
We provide one year free replacement to non-human damaged signs.
We will produce and ship to customers for free.
Welcome to send your inquiry and visit our factory!
